Shipping Policy

This policy applies to all orders placed for delivery within the United States. By placing an order with sharktreadz.com, you agree to the terms outlined below.

Order Processing & Shipping Timelines

We are committed to getting your order to you as quickly as possible.

  • Order Handling Time: 1-2 Business Days (Monday – Friday)
  • Transit Time: 5-10 Business Days (Monday – Friday)
  • Total Estimated Delivery Time: Please expect your order to arrive within 6-12 business days from the date of purchase.
  • Order Cut-off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the next business day.

Shipping Costs

  • We are pleased to offer Free Shipping on all orders within the USA.

Shipment Carrier

  • All orders are shipped via trusted carriers such as USPS to ensure reliable and timely delivery.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package’s journey to your doorstep.

Policy on Incorrect Address

It is the customer’s responsibility to provide an accurate shipping address. If an incorrect address is provided and the order is returned to us, the customer will be responsible for the reshipment costs. We are not responsible for lost or stolen packages due to an incorrect address provided by the customer.

Changing Shipping Address

We cannot change a shipping address once the order is in transit. If you need to make a change, please contact us immediately at [email protected] before your order has been dispatched.

Cancellations

You may cancel your order for a full refund at any time before it has been dispatched. If the order has already shipped, please refer to our Refund Policy to process a return.

Parcels Damaged in Transit

If you receive a parcel that has been damaged in transit, please reject the delivery if possible and contact our customer support team immediately. If the parcel was delivered in your absence, please contact us with photos of the damage so we can assist you.

Contact Information

For any questions regarding our shipping policy, please contact us:

  • Company Name: Sharktreadz LLC
  • Email: [email protected]
  • Business Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States